Q: What types of events do you accommodate?
A: The company handles all types of events including weddings, debuts, and social events. They accommodate civil, military, indoor, outdoor, destination weddings, themed events, productions, and awards nights.
Q: Do you support specific religions?
A: They cater to all religions without restrictions.
Q: How many events do you handle per day?
A: They only handle one event per day to provide full attention and commitment to each client.
Q: How quickly do you respond to inquiries?
A: They aim to respond within the same day, with a maximum of 48 hours depending on query complexity. Response may take up to 24 hours if they have an event that day.
Q: When do you arrive on event days?
A: For weddings, they arrive 6-7 hours before ceremony time. For debuts and social events, they arrive 6 hours before the main program.
Q: Can we schedule an initial meeting?
A: Yes, they offer 30-minute virtual meetings to discuss options. Additional rates apply for meetings outside Metro Manila.
Q: What are your payment terms?
A: They require a Php 5,000 non-refundable, non-transferable reservation fee to secure the date. The balance can be paid 1-2 weeks before the event for online transfers or on the event day for cash payments.
Q: What COVID-19 protocols do you follow?
A: All coordinators are fully vaccinated, wear full PPE uniforms and face masks, and undergo antigen testing every two months. They provide disinfection areas and automated health declaration forms. Clients cover costs for any additional medical tests required by venues.