Q: What types of events do you accommodate?
A: The company plans all types of events including weddings, debuts, and social events. They handle civil, military, indoor, outdoor, destination weddings, themed events, productions, and awards nights.
Q: Do you support or cater to any specific religion?
A: They cater to all religions without restriction.
Q: How many weddings or events do you handle per day?
A: They only handle one event per day to ensure complete focus and dedication to each client's special occasion.
Q: How long can I expect a response regarding my queries?
A: They typically respond within the same day or up to 48 hours maximum, depending on the query complexity. Response may take longer if it involves another supplier. During event days, they aim to respond within 24 hours.
Q: What time do you arrive on the event day?
A: For weddings, they arrive 6-7 hours before the ceremony time. For debuts and social events, they arrive 6 hours before the main program begins.
Q: Can we schedule an inquiry meeting first to weigh our options?
A: Yes, they offer 30-minute virtual meetings to discuss questions and options. Additional rates apply for in-person meetings outside Metro Manila.
Q: What are your payment terms?
A: They require a Php 5,000 non-refundable, non-transferable reservation fee to secure the date. The remaining balance can be paid 1-2 weeks before the event for online transfers or on the event day for cash payments.
Q: What additional protocols have you added to your service in line with COVID-19?
A: All coordinators are fully vaccinated, wear full PPE uniforms and face masks, and undergo antigen testing every two months. The company has implemented a disinfection area for registration and automated health declaration forms. Clients are responsible for any medical test costs required by venues or themselves.