Q: What types of events do you accommodate?
A: The company handles all types of events including weddings, debuts, and social events. They accommodate civil, military, indoor, outdoor, destination weddings, themed events, productions, and awards nights.
Q: Do you support specific religions?
A: They cater to all religions without restrictions.
Q: How many events do you handle per day?
A: They only handle one event per day to dedicate full attention and effort to each client's special occasion.
Q: How quickly do you respond to inquiries?
A: They commit to responding within the same day up to 48 hours maximum, depending on the query complexity. Response may take longer for supplier-related questions or if they have an event that day, in which case they aim to respond within 24 hours.
Q: What time do you arrive on event days?
A: For weddings, they arrive 6-7 hours before the ceremony time. For debuts and social events, they arrive 6 hours before the main program begins.
Q: Can we schedule an initial meeting to discuss options?
A: Yes, they offer 30-minute virtual meetings to discuss questions and options. Additional rates apply for in-person meetings outside Metro Manila.
Q: What are your payment terms?
A: They require a Php 5,000 non-refundable, non-transferable reservation fee to secure the date. The remaining balance can be settled 1-2 weeks before the event for online transfers or on the event day for cash payments.
Q: What COVID-19 protocols have you implemented?
A: All coordinators are fully vaccinated, wear full PPE uniforms and face masks, and undergo antigen swab testing every two months. They have implemented a disinfection area for registration and automated health declaration forms. Clients are responsible for any required medical test costs such as antibody, antigen rapid, or RT-PCR tests if mandated by the venue or clients.