Q: What types of events does the company accommodate?
A: The company handles all types of events including weddings, debuts, and social events such as civil ceremonies, military weddings, indoor and outdoor events, destination weddings, themed celebrations, production events, and awards nights.
Q: Does the company support specific religions?
A: They cater to clients of all religious backgrounds.
Q: How many events does the company handle per day?
A: They only manage one event per day to ensure complete focus and dedication to each client's special occasion.
Q: What is the typical response time for inquiries?
A: They aim to respond within the same day, with a maximum of 48 hours depending on the query complexity. Responses may take longer for supplier-related questions, and during event days, replies typically come within 24 hours.
Q: When do coordinators arrive on event days?
A: For weddings, coordinators arrive 6-7 hours before the ceremony time. For debuts and social events, they arrive 6 hours before the main program begins.
Q: Can clients schedule initial consultation meetings?
A: Yes, they offer 30-minute virtual meetings to discuss questions and options. Additional rates apply for in-person meetings outside Metro Manila.
Q: What are the payment terms?
A: A non-refundable, non-transferable reservation fee of Php 5,000 is required to secure the date. The remaining balance can be paid 1-2 weeks before the event for online transfers or on the event day for cash payments.
Q: What COVID-19 protocols are in place?
A: All coordinators are fully vaccinated, wear full PPE uniforms and face masks, and undergo antigen testing every two months. The company has implemented a disinfection area for registration and uses automated health declaration forms. Clients are responsible for any additional medical testing costs required by venues or themselves.