Q: How much can customers save by switching to solar energy?
A: Clients typically reduce their monthly electricity bills by 40-80% depending on available roof space and system size. The company provides customized return on investment projections before installation, with payback periods often ranging from 3 to 5 years.
Q: Do solar panels work during cloudy weather or at night?
A: Yes, the systems are designed to capture daylight even on overcast days. At night, properties can draw power from the electrical grid or from installed battery backup systems. Systems are sized to ensure consistent energy supply throughout the year.
Q: Can solar systems be expanded in the future?
A: Yes, the company designs modular systems that allow for easy upgrades. Additional panels or batteries can be integrated without needing to replace existing equipment as energy needs increase.
Q: What happens if the solar system doesn't deliver promised savings?
A: The company offers a money-back guarantee if the installed system underperforms compared to their written projections, ensuring customer peace of mind.
Q: What after-sales support is provided?
A: The company provides lifetime system monitoring, performance reports, and dedicated technical support. Their service team remains available to assist with any issues and ensure optimal system performance.
Q: How do customers know if their property is suitable for solar?
A: Engineers conduct free on-site or virtual assessments to evaluate roof orientation, available space, shading conditions, and current power usage to design an optimal system.
Q: How long does installation take?
A: Most residential installations are completed within 1-2 working days, while larger commercial projects may take up to a week depending on complexity. The company handles all necessary permits and commissioning.
Q: What maintenance do solar panels require?
A: Solar panels require minimal maintenance, primarily occasional cleaning to remove dust or debris. The company also provides periodic system checks to ensure optimal performance.
Q: Can customers monitor their system's performance?
A: Yes, the company provides a user-friendly monitoring app that allows customers to track energy production and savings in real time via smartphone or computer.