Q: What geographic areas do you serve?
A: We provide 24/7 services throughout Metro Manila and the provinces of Cavite, Laguna, Rizal, and Batangas. Contact our hotline to confirm availability for your specific location.
Q: Do you provide free estimates?
A: Yes, we offer free, non-binding quotes by phone or email based on your project details. On-site inspection fees may apply only for complex commercial or industrial projects, which we discuss transparently beforehand.
Q: How quickly do you respond to emergencies?
A: We offer same-day service with a target response time of 90 minutes or less for most Metro Manila locations. Call our emergency hotline for immediate assistance.
Q: Are you environmentally compliant?
A: Yes, we are DENR-compliant. All collected waste is safely transported to authorized treatment facilities for proper disposal, preventing environmental contamination. We can provide documentation upon request.
Q: How often should residential septic tanks be cleaned?
A: We recommend professional siphoning every 3 to 5 years for most residential properties to prevent clogs and system backups.