Q: How extensive is your network?
A: The company operates globally with a vast network and partnerships with reliable carriers across more than 120 countries to meet diverse shipping requirements.
Q: Can you help with customs clearance and insurance?
A: Yes, they provide assistance with customs clearance and insurance upon request.
Q: Can I get an instant quote?
A: They offer instant quotes after analyzing customer requirements upon contact.
Q: What do your freight shipping rates include?
A: Their pricing is transparent without hidden charges, though quotes exclude additional taxes. They provide complete breakdowns of shipping costs.
Q: What incidental charges might apply?
A: Incidental charges vary by port and shipment type, potentially including terminal handling fees, release fees, or doorstep delivery charges.
Q: Do I need to pack my own cargo?
A: Customers can choose to pack cargo themselves or use the company's expert packaging services.
Q: Can I track my cargo?
A: Yes, cargo tracking is available, and they provide regular updates on shipment progress.