Toktok operator

Toktok is a Filipino-made mobile application platform established during the COVID-19 pandemic to provide safe, hassle-free delivery services and online shopping solutions. The company's core mission is to connect people by offering door-to-door delivery assistance, enabling users to get items delivered without leaving their homes. The name 'toktok' combines 'tuktuk' (a Thai transportation reference) with the knocking sound delivery drivers make. The platform has expanded significantly since its inception, reaching over 1 million downloads within eight months and creating income opportunities for Filipinos who lost jobs during the pandemic. Toktok operates multiple integrated services: a general delivery service (toktok delivery) for items of various sizes; a personal shopping service (toktok Pabili) that partners with major malls like SM Supermalls and Robinsons Malls; an online marketplace (toktokmall) with over 100 merchants offering products from healthcare to appliances; a food delivery service (toktokfood); a digital wallet (toktokwallet) for secure transactions, bill payments, and mobile load purchases; and a ride-hailing service (toktokgo) for affordable car transportation. The company also actively recruits drivers and operators, with over 1,000 operators supporting its network. Founded by Cloud Panda PH, an IT company in the Philippines, toktok aims to make services accessible nationwide while fostering community and economic resilience.