Q: What is the cost to send a Balikbayan Box?
A: Prices begin at $58 for drop-off of a regular box, with detailed rates available on their website.
Q: How can I request an empty Balikbayan Box?
A: Empty boxes cost $10 each and can be requested by calling their toll-free number or scheduling delivery online.
Q: How long does shipping a Balikbayan Box to the Philippines take?
A: Shipping typically takes 1 to 3 months, depending on the island destination, with potential delays during peak seasons like Christmas.
Q: Is my Balikbayan Box insured?
A: Yes, each package is insured for up to $200 against total loss, with additional insurance available at $5 per $100 of value.
Q: What payment methods are accepted?
A: They accept credit cards, Zelle, PayPal, Venmo, Bitcoin, cash, and checks.
Q: Can I ship items from online stores like Amazon to the Philippines?
A: Yes, through their PH Shopper Program, which allows shipping of items purchased from Amazon, eBay, and other international online stores.
Q: What items are prohibited in a Balikbayan Box?
A: Prohibited items include firearms, explosives, drugs, perishable food, pirated media, and other items restricted by Philippine customs.