Q: How does the online sale registration work?
A: Buyers can register online from anywhere using any device to participate in the sales.
Q: Can I inspect items before purchasing?
A: Yes, inspections can be done either online or on-site with assistance from the company's mechanics.
Q: What happens after winning an item?
A: Won items can be pulled out immediately after the sale, and buyers can view their balances online.
Q: Is there a refund policy?
A: Refunds can be claimed within 30 days from the last day of the online sale.
Q: How are items awarded if there are technical issues?
A: If buyers experience technical problems, items marked as 'Favorite' are prioritized; otherwise, items are randomly awarded by the system, with no cancellations allowed for non-first choices.