Q: What types of products does Worldwide Home Depot offer?
A: Worldwide Home Depot provides a comprehensive selection of home improvement products including hardware tools, building materials, home decor, and furniture to accommodate various projects and preferences.
Q: Does Worldwide Home Depot have physical stores where customers can view products?
A: Yes, the company operates multiple showrooms across the Philippines including locations in Carcar City, Cebu City, Mandaue City, and Davao City where customers can view products and receive assistance from staff.
Q: What is Worldwide Home Depot's return and exchange policy?
A: Returns are accepted within 7 days of purchase provided items are unused, in original packaging, and accompanied by proof of purchase. Certain products like opened paints, customized items, and clearance merchandise may not be eligible for return.
Q: How can customers place orders with Worldwide Home Depot?
A: Customers can browse products on the shop page, add items to their cart, proceed through secure checkout, enter delivery details, and select payment methods. A sales representative will then contact to verify the order and assist with payment options.
Q: What payment methods does Worldwide Home Depot accept?
A: The company accepts various payment options including credit/debit cards, GCash, Maya, Home Credit, and BillEase. Customers can contact support for additional payment inquiries.
Q: Can orders be canceled after placement?
A: Orders can be canceled within 24 hours of placement by contacting customer support immediately.
Q: Does Worldwide Home Depot provide installation assistance for purchased items?
A: While specific installation services are not offered, the company provides technical support and guidance from skilled technicians to help customers with setup procedures and technical queries.
Q: Does Worldwide Home Depot offer delivery services?
A: Yes, delivery services are available through Lalamove, store delivery, or pickup options. Delivery charges vary based on location and order size.