Q: How do I place an order?
A: Select your desired product, click 'BUY NOW', enter your shipping address with complete details including barangay, full name, and contact number, choose payment method (COD recommended), and complete the order. A customer representative will call to confirm details.
Q: Do you provide installation services?
A: Yes, installation is available in NCR, Rizal, Cavite, and some areas of Laguna and Bulacan.
Q: What payment methods do you accept?
A: We accept cash on delivery nationwide and online transfers through BPI and BDO banks.
Q: What is your delivery timeframe?
A: Manila deliveries take 3-5 days, provincial deliveries take 3-7 days. You'll receive a text when your order is ready.
Q: Can I cancel my order?
A: Cancellations are allowed within 1-2 hours after placing the order. Contact us immediately if you need to cancel or change your order.
Q: What is your return policy?
A: Returns are accepted within 7 days of receiving your parcel. Items must be unused, in original condition and packaging. Sale items and free items cannot be refunded.