Q: Do you wash my clothes together with other people's clothes?
A: No, each order is processed separately to maintain hygiene and quality.
Q: What is the turnaround time?
A: Clothes are delivered within 24 hours for both walk-in and pickup/delivery orders.
Q: How are your services priced?
A: At branches, pricing is per load (max 7 kilos). For pickup/delivery, it's charged per kilo.
Q: What locations do you service?
A: We operate in Metro Manila, Palawan, and Siargao. Check weclean.om.ph/branches for nearest locations.
Q: Can I provide my own detergent?
A: No, only Ariel and Downy are used to ensure quality.
Q: How do I order a pickup & delivery?
A: Through Viber, Facebook, or Instagram.
Q: What are your business hours?
A: Varies by branch; check Google profile of preferred branch.
Q: What payment methods do you accept?
A: Cash, GCash, and all QR Ph-associated banks.
Q: Do you have a minimum charge?
A: Pickup/delivery: minimum P200. Walk-in: no minimum.
Q: How do I contact you for suggestions and complaints?
A: Email info@weclean.com.ph.