Q: Do you wash my clothes together with other people's clothes?
A: No, each order is processed separately to ensure hygiene and quality.
Q: What is the turnaround time?
A: Clothes are delivered within 24 hours for both walk-in and pickup/delivery orders.
Q: How are your services priced?
A: At branches, price is per load with a maximum of 7 kilos. For pickup/delivery, it's charged per kilo.
Q: What locations do you service?
A: They operate in Metro Manila, Palawan, and Siargao. Customers should visit their website for specific branch locations.
Q: Can I provide my own detergent?
A: No, to assure world-class quality, they are limited to using Ariel and Downy detergents.
Q: How do I order a pickup and delivery?
A: Through their Viber, Facebook, or Instagram accounts.
Q: What are your business hours?
A: Each branch has different hours; check the Google profile of your preferred branch.
Q: What payment methods do you accept?
A: Cash, GCash, and all QR Ph-associated banks.
Q: Do you have a minimum charge?
A: For pickup/delivery, the minimum order is P200. For walk-in, there is no minimum.
Q: How do I contact you for suggestions and complaints?
A: Email info@weclean.com.ph.