Q: Do you wash my clothes together with other people's clothes?
A: No, each order is processed separately to maintain hygiene and quality.
Q: What is the turnaround time?
A: Clothes are delivered within 24 hours for both walk-in and pickup/delivery orders.
Q: How are your services priced?
A: At branches, pricing is per load (up to 7 kilos). For pickup/delivery, it is charged per kilo.
Q: What locations do you service?
A: They operate in Metro Manila, Palawan, and Siargao. Specific branches can be found on their website.
Q: Can I provide my own detergent?
A: No, they only use Ariel and Downy to ensure quality standards.
Q: How do I order a pickup & delivery?
A: Orders can be placed through Viber, Facebook, or Instagram.
Q: What are your business hours?
A: Hours vary by branch; customers should check the Google profile of their preferred location.
Q: What payment methods do you accept?
A: They accept cash, GCash, and all QR Ph-associated banks.
Q: Do you have a minimum charge?
A: Pickup/delivery has a minimum order of P200; walk-in orders have no minimum.
Q: How do I contact you for suggestions and complaints?
A: Email info@weclean.com.ph for assistance.