Q: What are your operating hours?
A: The Makati branch operates from 9:00 AM to 6:00 PM Monday through Saturday, while the Sampaloc branch is open from 9:00 AM to 9:00 PM daily.
Q: Do you offer same-day service?
A: Yes, express same-day service is available if laundry is dropped off by 12:00 noon.
Q: What detergents do you use?
A: The company uses high-quality, eco-friendly detergents and fabric softeners that are effective yet gentle on fabrics.
Q: Do you offer pick-up and delivery services?
A: Yes, convenient pick-up and delivery services are available for both residential and corporate clients.
Q: Can you handle delicate and special care items?
A: Absolutely, delicate items receive special attention through hand washing and dry cleaning services.
Q: How do I pay for your services?
A: Multiple payment options are accepted including cash, bank transfers, GCash, Maya, credit/debit cards, and mobile payments.
Q: How does online booking work?
A: Customers can book services through the website or Facebook Messenger by selecting services, choosing pick-up/drop-off times, and receiving confirmation details.