About Suds Laundry & Dryclean Services - SM City Molino
Suds Laundry & Dryclean Services is a professional laundry service that offers convenient pick-up and delivery, allowing customers to save time on laundry tasks. The company operates its own laundry and dry clean facility with trained staff, ensuring direct service without outsourcing. With over 18 years of experience and international partnerships, Suds emphasizes quality garment care and customer satisfaction, offering reprocessing free of charge if clients are unsatisfied. The service prioritizes health and safety, following CDC guidelines with daily disinfection and full protective gear for staff. Suds provides diverse cleaning options beyond standard laundry and dry cleaning, including clothes, bedding, carpets, stuffed toys, pillows, bags, and shoes. They use Germany's premium detergent, Trebon Plus, and offer personalized services like hand washing, steam-pressing, and vacuum packing. Payment options include credit cards, GCash, ShopeePay, and bank transfers, supported by a cloud-based POS and CRM system for reliable transactions. The company serves clients nationwide and focuses on making laundry hassle-free with a customer-centric approach.
Common Questions about Suds Laundry & Dryclean Services - SM City Molino
Q: How does the laundry service process work?
A: Customers book a laundry pick-up online, and staff confirm the schedule via text or call within an hour. After pick-up, clothes are cleaned, and payment is made online before delivery of fresh, clean items.
Q: What items can Suds clean besides laundry?
A: Suds cleans a wide range of items, including bedding, carpets, stuffed toys, pillows, bags, and shoes, offering diverse services beyond standard laundry and dry cleaning.
Q: What measures does Suds take for health and safety?
A: Suds prioritizes safety with trained staff in full protective gear, daily disinfection of facilities, and compliance with CDC guidelines to ensure a sanitized environment for customers and their laundry.
Q: What payment methods are accepted?
A: Suds accepts online payments such as credit cards, GCash, ShopeePay, and bank transfers for convenience.
Q: What happens if a customer is unsatisfied with the service?
A: If unsatisfied, Suds offers free reprocessing of items, as they stand by the quality of their work and aim for customer satisfaction.