Q: Do you wash my clothes together with other people's clothes?
A: No, each customer's order is processed separately to ensure individual care and prevent mixing.
Q: What is the turnaround time for regular laundry?
A: The company delivers 99% of regular laundry orders within 36 to 48 hours.
Q: Where do you clean my clothes?
A: Regular laundry is processed at their 35 branches across Metro Manila, while dry cleaning services are handled at the main plant of their partner, Absolute Laundry.
Q: What are the accepted payment methods?
A: They accept cash, e-wallets, credit cards, and bank transfers at all Metropole branches for a seamless experience.
Q: What are the business hours of your branches?
A: Each branch has its own schedule, which can be checked in the Branches section of their website or materials.
Q: How can I contact you?
A: Customers can contact them through their website or message them on Messenger.
Q: Are you open for franchise?
A: Yes, they offer franchise opportunities. Interested parties can register via a provided link and book an appointment with their Franchise Developer.