About Teko - Aircon, Appliance, TV & Computer Services
Teko is a comprehensive service provider specializing in air conditioning, appliances, flat screen TVs, computers, networks, and electrical systems. The company offers convenient on-site services where customers can submit service requests from any device, receive SMS and email confirmations, and view photos of background-checked technicians before arrival. Teko guarantees payment only after job completion, with a promise that customers pay nothing if the service cannot resolve their issue. They provide 24/7 expert technical support through 'Ask Tech Alex,' an AI-powered solution offering diagnosis and repair guidance based on extensive field data. For air conditioning specifically, Teko offers an Annual Aircon Maintenance Plan with up to four cleaning services per year, 10% savings on initial cleaning and repairs, paperless tracking, and customization based on daily usage patterns to extend equipment lifespan and reduce electricity bills. The company services all brands and unit types, employs certified technicians who use genuine parts, provides upfront pricing without hidden fees, and offers a ₱2 million protection guarantee. Teko maintains partnerships with dealers and insurers, provides after-sales management solutions, and allows technicians to join their network.
Common Questions about Teko - Aircon, Appliance, TV & Computer Services
Q: What happens if Teko cannot fix my appliance?
A: You pay nothing if the technicians are unable to resolve your issue.
Q: How does Teko ensure technician reliability?
A: All technicians undergo background checks and certification, with their photos visible to customers before arrival.
Q: What are the benefits of the Annual Aircon Maintenance Plan?
A: The plan includes up to four cleaning services annually, 10% savings on first cleaning and repairs, customized scheduling based on usage, and aims to extend aircon lifespan while reducing electricity costs.
Q: Does Teko service all aircon brands?
A: Yes, they provide essential services for every brand and unit type.
Q: What protection does Teko offer customers?
A: They provide a ₱2 million protection guarantee alongside upfront pricing and no hidden fees.