Q: How do I subscribe to SAVER24?
A: First-time users should read the terms and conditions on the website, complete the registration form, agree to the terms, and wait for payment instructions.
Q: What services are included in the subscription?
A: The subscription covers free urgent light works (up to two per month) and discounted medium and heavy works, addressing electrical, plumbing, carpentry, and handyman needs such as air conditioning issues, lighting problems, plumbing leaks or clogs, and repairs to sinks, bathrooms, tiles, walls, ceilings, cabinets, and windows.
Q: What are the labor rates for chargeable services?
A: Labor is charged at PHP 500.00 per hour per technician, with a commitment to complete services quickly, often within an hour.
Q: What is considered light works?
A: Light works are minor repairs that can typically be fixed within an hour using basic tools, including small plumbing, electrical, carpentry, and general maintenance tasks.
Q: What are medium and heavy works?
A: These refer to more complex repairs requiring specialized equipment and longer completion times, such as major plumbing or electrical work, extensive carpentry, and renovations.
Q: Are materials included in the subscription?
A: No, material costs are the property owner's responsibility. If SAVER24 purchases materials on behalf of the owner, a 10% fee based on the original receipt is added.
Q: What areas does SAVER24 cover?
A: Services are available within Metro Manila and nearby southern provinces of Metro Manila.
Q: Is customer service available 24/7?
A: Customer support is offered 12/7 from 8:00 AM to 8:00 PM via chat and phone for assessments, with on-site visits possible beyond these hours if needed.